Contact
Prakritvi Innovations · howyoutalk.com
One address, for everything
contact@howyoutalk.com
Support, refunds, billing, privacy requests and anything else. We aim to
reply within two working days.
What to include, so we can help on the first reply
- The email address you signed in with — it is how we find your account.
- For a payment question: the date, and the amount as it appears on your statement. The
payment reference from your bank or from Razorpay's receipt is enough on its own.
- For a problem with a Speech Test: roughly when you recorded it, and what you saw. If the
page gave you a message, the exact wording is more useful than a description of it.
What we handle where
- Refunds and cancellation
- The policy is on the refunds page. Email us and say which
plan; you do not need to give a reason.
- Your data
- You can delete any recording yourself from My sessions at any time.
To have everything removed, email us and say so — see the
privacy notice for what we hold and for how long.
- Something is wrong with the product
- Tell us. A Speech Test that failed or produced nothing is refunded whatever the policy
timing says.
- Business, press, partnerships
- Same address. Say what it is about in the subject line.
Who we are
Prakritvi Innovations — the operator of howyoutalk.com. Registered business details and
a postal address are shown on our payment provider's checkout page at the point of payment, and
are available on request from the address above.
The honest bit about response times
This is a small operation, not a call centre. There is no phone line, because
a number nobody answers is worse than no number. Email is read by a person, every working day,
and a refund request is never left waiting on a decision.